Star Portal

Before asking for help, review the most common — and easily fixed — issues described on the Star Portal home page.

Parents and students who do not have their user name MUST see their team office.

Fill in all the applicable fields on this form, and press "Send" when you have completed it. You will receive an immediate acknowledgment, and the information will be sent directly to our technical staff. We expect to provide you with an answer within 48 hours, except at times of high usage. BE SURE to enter your contact information for the quickest solution to your issue. The red asterisk indicates a required field.

   
Parent/guardian first name
Parent/guardian last name
Student first name Required field
Student last name Required field
Your email
Your home address
Phone number where you can be reached between 8 a.m. and 2:30 p.m.
What kind of user are you?
What trouble were you experiencing?    Required field
If you selected "Other," above, please explain. Type as much as you like.
Where were you when you experienced this problem? 

Required field

What platform were you using? 

Required field

Which browser were you using?
Star Portal user ID
Graduation year of student(s)