Complaint Policy

The Montclair Public Schools established a procedure for parents/guardians of students receiving Title I services to report a complaint regarding the Title 1 Program.

  1. The parent/guardian should contact the teacher providing the services to his/her child.

  2. The teacher should contact the parent to schedule a meeting.

  3. The school principal/assistant principal should attend the meeting and work with the teacher to resolve the complaint.

  4. If the parent/guardian is not satisfied that the complaint has been resolved, the school principal should refer the issue to the Assistant Superintendent for Equity.

  5. The Assistant Superintendent for Equity should review the complaint with the parent/guardian.

  6. If the parent/guardian is not satisfied that the complaint has been resolved, the Assistant Superintendent for Equity should refer the issue to the Superintendent.

  7. If the parent/guardian continues to feel the issue is unresolved, the Superintendent should assist the parent/guardian with the opportunity to present the issue to the Board of Education.

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