Navigating the School System

Chain of Communications and Question/Concern Procedure

The Chain of Communications should be utilized if you have a question or a concern about your child’s educational program. These steps are the most effective path to resolving any issue you may encounter with your child's education experience. This hierarchy is designed to ensure your concern is handled in an efficient manner. 

Parent Tips

1. Know your child’s teacher – consult with the teacher as it relates to academics, discipline, etc.
2. Know your building administrators/resource persons/support personnel within the building.
3. Follow your school’s handbook and rules as they relate to academics, discipline, and attendance.
4. Know your School Counselors and/or Student Assistance Counselors in your school.
5. Attend PTA and SATp programs at the school and District level when possible.
6. Visit the District website and your school’s website, read your principal’s weekly e-blast, know the calendar of events, and access the online Digital Backpack.
7. Attend Board of Education meetings when possible.
8. Attend parent/teacher conferences to keep apprised of your child’s progress. Here are 20 Sample Questions for Parent/Teacher Conferences.
9. For young children, check their backpacks for information sent home. 
10. For middle and high school children, check Genesis for updated grade information.

Stay Involved

  • Take advantage of workshops, programs, training, and other academic/social strategies and activities for the whole family.
  • Find ways to volunteer when you can.

Visit our Parent Resources page

Suggested Reading:
Preparing Your Children for Back to School by Jennifer Tankersley
MegaSkills-Building Our Children’s Character and Achievement for School and Life by Dr. Dorothy Rich – Updated 5th Edition
176 Ways to Involve Parents-Practical Strategies for Partnering with Families by Betty Boult
School Family and Community Partnership by Dr. Joyce Epstein
Achievement Gap-City Kids, City School by Dr. Pedro Noguero
Fall Down 7 Times, Get Up 8-Teaching Kids to Succeed by Debbie Silver
The Smartest Kids in the World by Amanda Ripley
How Children Succeed by Paul Tough

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